Cancellation & Refund policy
Cancellation Policy :
For Cash on Delivery Orders : You can cancel such order before the shipment generated. Once the shipment gets generated it cannot be cancelled from your side. In case the product don’t get shipped, it will be auto-cancelled after 7 days from the date the order is placed.
For Prepaid Orders : We don’t allow to cancel prepaid orders from your side. If you want to do so, then contact us (contact details updated in our website/app) before the shipment generated (normally 48 hours). Product once shipped cannot be cancelled.
Any exchange or return shall not be entertained in case of goods delivered outside India.
Exchange and return Policy For goods delivered within India :
Inform us within 10 hours from the date of delivery if seeking any return or exchange with the reason for exchange or return.
On approval for the exchange or return customer will be asked to send the goods (in their original form) back to our address. Return charges and additional payment to make goods available at our location will be borne by the customer himself.
Return or Exchange shall be entertained only if there is defects, sent wrong/another product (need 360° unboxing video as a proof). Also note, minor problems of misprint , smudges , stain will not be considered as damage/defect.
After receiving the goods back, customer will get an update approving the exchange or refund.
Refunds, if any, shall be processed through the online mode within 10-15 working days after the approval of refund, if any.
🔄 Argyra Return Policy
We value your trust and strive to deliver only the best quality products.
Please note our return guidelines:
1️⃣ Eligibility: Returns are accepted only in case of manufacturing defects or wrong product received.
2️⃣ Time Frame: Any issues must be reported within 10 hours of delivery.
3️⃣ Condition: Product must be unused, with original packaging intact.
4️⃣ Mandatory: A clear opening video of the parcel is required for any return or replacement request.
5️⃣ Exclusions: Returns are not accepted for color variations due to lighting or customer handling damage.
We aim to resolve all valid cases promptly and ensure a smooth experience for you.
Note: We reserve the right to update our Cancellation & Refund policy at any time without prior notice. Customers are advised to review them regularly.
🔒 Important Safety Notice
At Argyra, we never ask for your bank details, OTP, passwords, or any sensitive personal information.
We only request your order confirmation when needed — simply to authenticate your purchase.
Your privacy and security are our top priority.
Please do not share confidential details with anyone claiming to be from our team.